Programme Updates

2017
SMARTER@HKU Launched
SMARTER@HKU Launched

The Senior Management Team and leaders of professional services launched SMARTER@HKU to modernise professional services at the University. More

Apr
2017
Exchanging Views at Idea-thon
Exchanging Views at Idea-thon

At Idea-thon, colleagues from Faculties and departments exchanged ideas on modernising professional services at the University. More

 

May
2017
Introducing the SMARTER Programme to HKU family
Introducing the SMARTER Programme to HKU family

Colleagues learnt about the SMARTER@HKU Programme at the first Roadshow held at the Centennial Campus. More

 

Aug
2017
Fostering Team Spirit
Fostering Team Spirit

SMARTER Leaders joined teambuilding workshops to learn about the importance of partnering with teams and strengthening communication when driving change programmes. More

Sep
2017
Wave I Implementation Started
Wave I Implementation Started

SMARTER@HKU started Wave I Implementation and developed action plans to modernise professional services. More

Oct
2017
Promoting SMARTER@HKU at Sassoon Road Campus
Promoting SMARTER@HKU at Sassoon Road Campus

SMARTER@HKU organised another Roadshow at the Sassoon Road Campus to introduce staff to the SMARTER@HKU Programme. More

Oct
2017
Free Membership of University Sports Facilities
Free Membership of University Sports Facilities

From December 1, 2017, all eligible full-time staff, retirees, visiting staff and family members enjoy free membership to access University sports facilities. The initiative has helped promote an active lifestyle among colleagues and reduce administrative procedures. More

Nov
2017
HKU joined the Lean Higher Education Australasia Hub
HKU joined the Lean Higher Education Australasia Hub

HKU has become the first university in Asia to join the Lean HE (Higher Education) Australasia Hub. Lean HE is a global network committed to promoting Lean and supporting service improvement efforts within higher education. More

Nov
2017
2018
Leadership Development Programme kick started
Leadership Development Programme kick started

The Leadership Development Programme was kick started to equip SMARTER Leaders with the skills to drive the SMARTER@HKU Programme. More

Jan
2018
Streamlined Professoriate Staff Appointment Process
Streamlined Professoriate Staff Appointment Process

The Task Force on Human Resource Organisation and Processes took a review of the University’s professoriate staff appointment process and identified a number of good practices and tips. More

Mar
2018
Professional Services Award Debuted
Professional Services Award Debuted

The Professional Services Award 2017 recognised colleagues for their outstanding contribution in professional services. More

Mar
2018
A Smarter Approach to Campus Catering
A Smarter Approach to Campus Catering

The Task Force on Campus Catering brought in a parent caterer model. The synchronised efforts will bring a wide and coordinated selection of global and local food choices to meet the HKU community’s needs and ensure consistency in quality. More

Jul
2018
Work SMARTER Days
Work SMARTER Days

Colleagues joined the Work SMARTER Days to update themselves on the SMARTER@HKU Programme and discover useful practices of working smarter.  They also learnt more about continuous improvement at the Talk by guest speaker Mr. Charles Ho, Global Training Manager of MTR Corporation. More

Aug
2018
Smarter Collaborative Platform
Smarter Collaborative Platform

SMARTER@HKU has introduced the Smarter Collaborative Platform to strengthen collaboration among and across the Task Forces. More

Aug
2018
Engaging Faculty Secretaries
Engaging Faculty Secretaries

Task Force Leaders and Deputy Leaders, Faculty Secretaries and members of the SMARTER@HKU Programme Management Office got together to discuss the SMARTER@HKU Programme, including its goals, progress and next steps. More

Sep
2018
New IT Developments Make Work Easier
New IT Developments Make Work Easier

SMARTER@HKU has introduced a series of new IT developments to streamline IT support work, enhance data security, free up office space and reduce cost, helping our colleagues work easier. More

Oct
2018
Streamline Recruiting with New System
Streamline Recruiting with New System

SMARTER@HKU has rolled out a new Talent Acquisition System and a new career website to streamline recruiting at HKU. More

Oct
2018
Streamline Process to Appoint Professoriate Staff
Streamline Process to Appoint Professoriate Staff

SMARTER@HKU further streamlined the appointment process for professoriate staff to enable the University to become more competitive. More

Nov
2018
2019
Getting network access points faster
Getting network access points faster

The streamlined process enables departments to know the installation charges for endorsement right away when making a request on eForm for higher work efficiency. More 

Feb
2019
Professional Services Award 2018 recognised colleagues
Professional Services Award 2018 recognised colleagues

Colleagues and teams were recognised for their outstanding contribution in modernising professional services. More

Apr
2019
SMARTER Talk
SMARTER Talk

Colleagues and students joined the SMARTER Talk themed “Continuing Transformation of Towngas” conducted by guest speaker Mr Daniel Fung, Head of Strategy and Innovation of The Hong Kong and China Gas Company Limited (Towngas). More

Aug
2019