Understand and Shape the Challenge Workshop
Stakeholder engagement is one of the most important factors for successful transformation programmes. Project leaders need stakeholders to respond to their plans and the benefits that they will deliver, and therefore engaging stakeholders is crucial to obtain their feedback.
On September 13, 2018, SMARTER@HKU organised a half-day Understand and Shape the Challenge Workshop to bring together Task Force Leaders and Deputy Leaders, Faculty Secretaries and members of the SMARTER@HKU Programme Management Office. Through briefings and discussion, participants developed a common understanding of the SMARTER@HKU Programme, including its goals, progress and next steps.
During the event, Task Force Leaders and Deputy Leaders set up their flipcharts to explain to participants the details and progress of their improvement initiatives, while members of the SMARTER@HKU Programme Management Office introduced the Smarter Operating Model and its benefits. They also collected feedback from the participants and answered questions on critical issues and the way forward. Through the Workshop, Faculty Secretaries also had a deeper understanding of their roles in SMARTER@HKU as it goes forward.
“Through the Workshop, I learned about different perspectives from the users on the improvement initiatives,” said one of the Task Force Deputy Leaders. “Their feedback was useful as we continue to develop our projects to cater for the needs of our stakeholders.”
“The Workshop has enabled us to understand more about the SMARTER@HKU Programme and how the transformation will help Faculties work more efficiently. It is also a great opportunity for Faculty Secretaries to meet and exchange ideas on our daily work,” remarked one of the Faculty Secretaries.
